Privacy Policy

PROCESSING PERSONAL INFORMATION

We use your personal information in relation to our business activities. In particular, we may use your personal information in the following ways:

  • To respond to your query regarding the possible purchase of goods or services.
  • To carry out our obligations arising from any contract between you and us including the purchase of vehicles and provision of services, and to respond to query from you regarding those such contract.
  • To manage and administer the relationship between you and us.
  • To obtain feedback from you regarding us.
  • To provide you with reminders regarding your vehicle including, for example, when your vehicle is due to have a service or MOT undertaken.
  • To provide you with information about vehicles, services, promotions and offers that may be of interest to you.

OUR LAWFUL BASIS FOR PROCESSING PERSONAL DATA

At Redline Specialist Cars Limited we may lawfully process your personal data under one of three options:

  • Art. 6 (1) (a) Consent: In circumstances where you have provided us with a freely given, informed and specific choice to allow Redline Specialist Cars Limited to process your data, consent will be the lawful basis under which we process your data.
  • Art. 6 (1) (b) Contract: If you have entered or are in the process of entering into a contract with Redline Specialist Cars Limited, your personal data may be processed if it is necessary for performance of the contract or is in order to take steps at your request prior to entering into a contract.
  • Art. 6 (1) (f) Legitimate interest: If you have completed or negotiated a sale with Redline Specialist Cars Limited, you may have your personal data processed for the purposes of the legitimate interests pursued by Redline Specialist Cars Limited or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.
  • To balance your fundamental rights and freedoms with Redline Specialist Cars Limited’s commercial interests, you will be informed that you may receive marketing communications for similar products and services at the point enquiry or purchase and will be given the ability to opt-out of further processing at any subsequent point in the relationship by visitinghttps://www.redlinespecialistcars.co.uk/opt-out. You may also call Redline Specialist Cars Limited’s dealerships or contact our Data Protection Officer who will complete the online opt-out for you.

 

Supercar Sunday  @ Grantley Hall giveaway – How your data is used for this promotion

For the Experience Giveaway, your personal data is processed jointly by two companies within the AMT Group, each acting as a data controller in respect of the marketing activity described below:

Redline Specialist Cars Ltd,  company number 03326062, of Grimbald Crag Close, St James Business Park, Knaresborough, North Yorkshire, HG5 8PY— who operates this website, administers the giveaway, and holds your entry details; and AMT Global Investments Limited, company number 05904790, of 4 Bingley Street, Leeds, West Yorkshire, England, LS3 1LX.

Why we’re both involved: if you tick the marketing consent box on the entry form, both companies will use your name and email address to send you marketing about vehicles, offers and events from across the AMT Group. Outside of marketing, Redline Specialist Cars Ltd alone administers your giveaway entry, contacts you if you win, and handles the prize.

Who to contact: for any question about how your data is used, or to exercise any of your data protection rights (such as access, correction, erasure, or withdrawing marketing consent), you can contact either company — you do not need to know which one to approach. The easiest route is:

Redline Specialist Cars Ltd

Data Protection Officer

Name: John Graeme

Address: Redline Specialist Cars, Grimbald Crag Close, St. James Business Park, Knaresborough, HG5 8PY

Email: marketing@redlinespecialistcars.co.uk

We will make sure your request is handled promptly regardless of which company you contact, in line with our arrangement between the two controllers under Article 26 UK GDPR.

Withdrawing consent: you can withdraw marketing consent at any time using the unsubscribe link in any marketing email, or by contacting us using the details above. This will stop marketing from both companies.

 

SHARING PERSONAL DATA

We may disclose your personal information to third parties in connection with our business activities, including in the following circumstances:

  • To third parties that provide services to us such as marketing activities.
  • To external organisations for the purposes of detecting and preventing fraud and criminal activities.
  • To third party finance companies for the purposes of them providing you with finance. These organisations may carry out credit checks and may disclose your data to credit reference agencies for that purpose.
  • To third party providers of insurance products if you take up the option of purchasing one of those products.
  • We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you or to protect our rights, property or safety or those of our customers, employees or other third parties.
  • We may contact you as advised by our suppliers (a full listing can be found via the link at the foot of this notice) to ensure the ongoing safety and care of your vehicle and any policies are maintained, and the replacement of your vehicle and car care related products.
  • For customers using cryptocurrency payments, we may pass your information to our third-party provider to verify source of funds.

We will register your vehicle keeper details and will cross check your data with DVLA to ensure accurate and timely communications can be made.

SUPPLIERS

SUPPLIERS WE MAY SHARE YOUR DATA WITH.

In the course of making an enquiry on our website, buying a car from Redline Specialist Cars or applying for finance through us, we may share your information with the following suppliers.

OUR FINANCE PROVIDERS:

  • Alphera Financial Services
  • Black Horse
  • Close Brothers Motor Finance
  • Santander Consumer Finance
  • Motonovo Finance
  • Northridge Finance
  • Paragon Car Finance
  • Eurodrive Finance
  • JBR Capital
  • DSG Financial Services

When you apply for finance from BMW Financial Services you must provide them with certain personal information which they will share with Credit Reference and Fraud Prevention Agencies as this is necessary to help them decide whether to offer you finance. If you do not provide it to them they may not be able to offer you finance. Your information will be used by them and these agencies as follows:

  • They will check records about you and others held by them and by Credit Reference and Fraud Prevention agencies, for e.g. to assess your application for credit and verify identities to prevent and detect crime and money laundering. The Credit Reference Agencies will place a search footprint on your credit file that may be seen by other lenders. They will supply public information (e.g. information held on the electoral register) as well as shared credit and fraud prevention information. The Fraud Prevention Agencies will use your personal information to prevent fraud and money-laundering and to verify your identity.
  • If you advise them of a director, a spouse or a financial associate, they will link your records together. You must ensure that you have their agreement to disclose their information. Credit Reference Agencies also link your records together. The links will remain on your and their files until such a time as you or they successfully file for a disassociation with the Credit Reference Agencies to break the link.
  • If you give then false or inaccurate information or they suspect identify fraud, they will record this and may also pass on the information to Fraud Prevention Agencies and other organisations involved in crime prevention. Law enforcement agencies may also access and use this information. If fraud is detected, you could be refused certain services, finance or employment.
  • They and other organisations may access and use from other countries the information recorded by Fraud Prevention Agencies, which may be publicly-available sources.
  • Your data may also be used for other purposes for which you give your permission or, in limited circumstances, when required by law or where permitted by relevant data protection and privacy law.

Our lawful grounds for using your information

When we use your personal information we may be doing so to comply with our legal obligations or for our legitimate interests; for e.g. to ensure that we provide the most appropriate offers of finance to you, to ensure that our services function correctly, to prevent fraud and money laundering and to ensure that our records are accurate and up to date. You have certain rights where we use automated decision-making tools to help us decide whether to offer you finance. You can find out more about this and your rights by accessing the privacy notice on our website www.bmwfs.co.uk or by asking the person assisting with your application for a copy.

 

OUR SERVICE PROVIDERS:

  • Smartrack – vehicle tracking
  • GlobalBlock Limited – digital asset trading

OUR MARKETING PARTNERS:

  • Hubspot – CRM and email marketing
  • Dealerweb – CRM system
  • Dragon 2000 – dealer management system
  • Marketing Delivery – email automation
  • iVendi – car finance calculator
  • Zendesk – Live Chat

ADMINISTRATION:

  • DVLA

YOUR RIGHTS

Under the Data Protection Legislation, you have several rights available to you in respect of your personal information. These are the rights to:

  • Request copies of your data.
  • Rectification of your data.
  • Erasure of your data.
  • Object to us or restrict the processing of your data.
  • Where our systems allow, give electronic access to copies of your data in a digital format.

Except as required by law, we will not use or disclose your personal information for any purpose for which you have not given us your consent or have requested to no longer be communicated to on a legitimate interest basis. If you object or ask to restrict the processing of your data, you agree that despite this we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have, for example a finance agreement.

To learn more or to exercise any of these rights you can contact our Data Protection Officer whose contact details are provided at the bottom of this page.

DATA STORAGE

We retain your personal information for seven years from the point of purchasing a vehicle from us, or two years from the point of last communication. We take steps to ensure any business we work with has security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer, details of whom can be found below.

Redline Specialist Cars Limited reserves the right to update or amend this data privacy notice in line with customer feedback or updates in legislation and it will be published atwww.https://redlinespecialistcars.co.uk

A full listing of our nominated suppliers, who we may share information with, together with the various sources (e.g. service plan and vehicle health check data) can be found at the foot of this notice.

Data Protection Officer

Name: John Graeme

Address: Redline Specialist Cars, Grimbald Crag Close, St. James Business Park, Knaresborough, HG5 8PY

Email: marketing@redlinespecialistcars.co.uk

If we are unable to resolve any issues you raise within 30 days you have you have the right to complain to the Information Commissioners Office @ www.https://redlinespecialistcars.co.uk.

Suppliers we may share your information with can be found in the following link https://www.https://redlinespecialistcars.co.uk/suppliers/.

EXPLAINING COOKIES ON OUR WEBSITE

When you visit our Website we issue a “cookie” file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information. Cookies enable us to: improve the use of our Website; to recognise your computer; to store settings to help facilitate your use of our Website; and to deliver a better and more personalised service.

Some of the cookies we use are essential for the Website to operate and have already been set. You may delete and block all or some cookies from this Website. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our Website.

If your computer is configured to accept cookies we will be able to provide time saving functionality such as the ability to pre-fill the enquiry forms with your details, thus preventing the need to re-input them each time you need to contact us.

WHY WE USE COOKIES

We use cookies for 2 purposes:

  • To enable the delivery of functionality that improves the ease and speed of using the Website (see above).
  • To enable us to track the relative popularity of disparate parts of our Website. This in turn enables us to concentrate our efforts on developing those parts of the Website that are generating the greatest consumer demand.

THIRD PARTY COOKIES

We also use third party cookies on our Website for various purposes, examples detailed below:

Google Analytics

This is a tool that we use to better understand how people are using our website. It is also used by Google to better understand the performance of its own websites. What information are they tracking? The Google Analytics cookie enables our website to recognise you if you visit again – as well as information about the pages you visit; when you visit; how long you visit our website; the IP address and what site you were looking at before arriving at our site (the referring url). See more information on Google Analytics Cookies

We also use Google to provide services such as Google Maps and You Tube

YouTube uses cookies to collect information and to help maintain the integrity of video statistics, prevent fraud and to improve the site experience, among other things. YouTube uses cookies on both youtube.com and on videos embedded from youtube.com. See more information on Google’s Privacy Policy

AUTOTRADER UK

These cookies are used in order to present you with relevant display advertising powered by Autotrader UK on other websites.

For further information on cookies or for details on how to delete them or refuse their installation on your computer, please visit http://www.aboutcookies.org/

Happy Customers

Fabulous range of cars to choose from backed up by fantastic customer service.

David Elsworth

This was definitely by far up there with one of the best purchase experiences I have ever had.

Jon Ratcliffe

Thank you, Chris and the Redline team—I’ll definitely be back for my future car purchases!

Voe Chemicals

Fabulous range of cars to choose from backed up by fantastic customer service.

David Elsworth

This was definitely by far up there with one of the best purchase experiences I have ever had.

Jon Ratcliffe

Thank you, Chris and the Redline team—I’ll definitely be back for my future car purchases!

Voe Chemicals
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  • sales@redlinespecialistcars.co.uk
  • +44 (0) 1423 798781

    • Developed by Drive Digital

    Redline Specialist Cars Ltd is authorised and regulated by the Financial Conduct Authority FRN 659337. We are a broker and not a lender. We do not charge a fee for arranging your finance. When we introduce you to a finance provider they will pay us a commission. For all agreements, the nature of this commission is a percentage of the amount you borrow, this can vary depending on the lender and the product. The commission received will not affect the total amount that you pay. The full amount of commission we receive will be made available in a disclosure document that will be sent to you before finalising the sale. If you would like more information about our commission, please email graham@redlinespecialistcars.co.uk.

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